Sales Assistant

Forde Recruitment are delighted to be recruiting a Sales Assistant on behalf of our client in Rotherham.

This is a multi-skilled position incorporating administration and customer service, whilst having the ability to maintain and grow broker relationships. You will join an established team who will offer training, support, and guidance.

Job Title: Sales Support

Location: Rotherham

Salary: £23k - £25k + Bonus (Subject to Department performance) + Benefits

Hours: 37.5 hours per week Monday 9.00am - 6.00pm - Tuesday - Thursday 9.00am - 5.30pm and Friday 9.00am - 5.00pm

Job Type: Permanent - subject to a 6-month probationary period

Responsibilities and Role:

• Serve as a point of contact for brokers, providing updates on the status of their cases, dealing with new enquiries, sourcing quotes and resolving issues in a timely and efficient manner.
• Contribute towards the overall success of the department.
• Input new leads onto CRM
• Support Broker Account Managers with pending reports as well as providing MI to management where necessary.
• Support Marketing team to promote our products and brand awareness on social media channels.
• Support Broker Account Manager with preparation for external events
• Keep up to date with lending criteria across our panel of products.
• Participate in team meetings and training sessions to enhance knowledge and skills.
• Inbound and outbound calls
• Competitor and Network analysis
• Appetite to complete CeMAP as the role evolves.
• We envisage this role to progress to a Broker Account Manager within a 2-year period. (at this stage a driving licence would be required)

Applicants will be required to show evidence of:

• Previous experience in a sales support, administrative, or customer service role is a plus.
• Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Excellent communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently as well as part of a team, with a positive attitude and willingness to learn.

Benefits

• 22 days annual leave + bank holidays
• Pension contribution 5%
• Bonus - subject to department performance
• Progression opportunities

This vacancy is being advertised on behalf of Forde Recruitment Ltd who are operating as an Employment Business. Unfortunately, due to the high volumes of applications we are currently receiving, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion and continue to search on our website for additional opportunities.